Miami, FL Silverspot Cinemas has selected Cielo, a cloud based solution from Cinema Equipment and Supplies (CE+S), to proactively monitor and support their new 11 screen luxury cinema in Coconut Creek, FL as well as their flagship location in Mercato shops in Naples, FL. Cielo provides cinema managers and owners with circuit wide visibility into their theater operations, immediately influencing operational efficiencies. Cielo delivers proactive real time alerts to any device with an internet connection, enabling the Cielo user to quickly diagnose issues and resolve them before they become lost shows and lost revenue. "Silverspot Cinemas prides itself on delivering an exceptional customer experience," says Francisco Schlotterbeck, CEO Silverspot Cinemas. "Cielo is a product that aligns with and supports that mission." Alex Younger, VP of Sales at CE+S speaks highly of the relationship CE+S has built with Silverspot over the past 5 years. "Silverspot's purchase of Cielo speaks volumes of their trust in CE+S to keep their business profitable." Silverspot is also taking advantage of Cielo's Technical Support offering where they will have access to an extensive knowledge base, integrated support tickets within Cielo and around the clock support. Alex continues, "It's a great feeling to get Silverspot on board with this product and we can't wait to grow with them as their footprint in the US expands." The Cielo team will be demoing the Cielo product at ShowSouth booth 29 on August 18-19, 2015. Learn more about Cielo on the Cielo site.
About Cielo Cielo is true proactive monitoring and support. Customers can access Cielo from any device connected to the internet, giving them the freedom to manage the customer experience outside the confines of their offices. Learn more and get started with Cielo today: cielocinema.com
About Silverspot Cinemas: Silverspot Cinemas is a privately held, customer centric company specializing in sophisticated cinemas that offer an enhanced, hassle free entertainment experience in a boutique environment catering to an upscale clientele. Silverpot at Mercato, located in Naples, Florida, marked the initial expansion of Silverspot Cinemas throughout the United States. Since 2009, in the U.S. Silverspot operates 12 screens in a luxury movie theater located in Naples, FL and during the first semester 2015 Silverspot will open another two movie theaters in Coconut Creek, FL and Chapel Hill, NC respectively. During 2016, Silverspot Cinemas will start operations in Miami Downtown and Beachwood, Ohio.